Mission

Munters AirTech Services journey is taking us to the next step in offering peace-of-mind service solutions to our customers. Through our extensive experience and knowledge in dehumidification, humidification and climate control, we provide customers with optimal efficiency, uninterrupted production and performance improvements. Our high quality equipment is supported by a global field service and sales network to ensure optimal performance of our units and close customer relationships. 

The central Service organization drives development of products, people, processes and tools and ensures best practices implementation and continuity of operations worldwide.  

As responsible for Spare Parts Management you will lead the work to ensure we manage our spare parts according to customer and organizational needs. The role requires you to interact with multiple internal stakeholders such as sales companies, manufacturing, sourcing and strategic operations. The position will be part of the AirTech Services Product Management and Marketing team. 

The position is ideally based in Kista (Stockholm, Sweden). 

Key duties & Responsibilities

As Spare Parts Management Specialist, you are the main interface between the Service organizations and Operations.  This includes understanding of the installed base customer expectations and new market opportunities, to create demand specifications for future needs, as well as working on continuous improvements activities in day-to-day processes.  

  • Interact with Sales and customers to understand current and future needs 
  • Map global parts supply and parts management and identify improvement areas  
  • Drive improvement activities related to spare part sourcing, manufacturing, stocking and distribution in cooperation with Operations
  • Participate in development of future Service offerings 
  • Ensure pro-active life cycle management for spare parts
  • Participate in Supply Chain related tasks and projects such as supplier changes, last-time-buy and move of production
  • Participate in new sales and distribution channel development projects
  • Work with internal stakeholders to set up customer focused KPIs to meet market expectations on lead-time and availability 
  • Support the work to optimize stock levels with part categorization 
  • Facilitate productive and cross-functional relationships  

Requirements

  • A Bachelor’s degree in Engineering or similar work experience
  • Parts Supply Chain experience from B2B industry
  • Proven ability to independently manage projects
  • Experience working in a global Service organization is an advantage 
  • Comfortable working in a global matrix organization
  • Ability to build strong relations across organization 
  • Team player with change management skills 
  • Strong communication skills in multicultural environment
  • Ability to work independently 
  • ‘Can do’ attitude, strong customer focus and drive for results 
  • Fluent in English, other languages a plus