Answer and respond to telephones & email inquiries.
Follow up and track all Service & Sales quotation and the progress
Actively making out-bound sales calls to existing service customers to win service contract renewal
Maintain proper documentations on repair & service jobs
Create training, workshop/ SIC courses registration/renewal process for new service engineers and any relevant course that deem necessary for the service engineers
Establish feedback from customers as and when needed by management /ISO requirement
Assist Chief Service Coordinator and Service Manager on daily operations matters
Any other ad-hoc duties as assigned.
The requirement of the candidate is as follows:
Preferred with Engineering background.
At least 2 year(s) of working experience in the related field is required for this position.
Proficient in MS Office
Self-discipline, proactive and able to work independently and as a good team player
Possess good communication skills in English, etc.