FoodTech Service Technician

FoodTech is expanding the sales of Climate Controllers in region Emea. Service Technician provides support to local dealers for training, installations, supervision and troubleshooting

 

Job Responsibilities:

  • Respond in a timely manner to all requests for service from customers or management
  • Provide customer training on standard Munters equipment
  • Provide technical feedback on equipment through use of detailed field service reports
  • Instantly respond to customers’ needs and be able to manage urgencies
  • First set up of the products
  • Supervision of field installation
  • Troubleshooting
  • Software and Hardware upgrade
  • Remote monitoring and support
  • Claim management
  • Actively follow up on installation
  • Spare Parts management
  • Ability to sell spare parts or service package
  • Products: Climate Controllers, EC Motors, Actuators, Irrigation Controllers, Automation.

 

Job Requirements:

  • 3 years minimum experience in servicing equipment and/or controllers
  • Strong electronic and electrical background
  • Basic mechanical background
  • Experience with Commercial HVAC/Refrigeration systems and components is a plus.
  • Self-Motivated, with the ability to work independently but also able to work in teams and share knowledge and information
  • Flexibility to adapt to challenging environments
  • Language: English, Italian. Knowledge of German and/or French and/or Spanish is a plus.

OTHER:

  • Ability to travel extensively, up to 60% is required
  • Location: Chiusavecchia (IM) Italy, home office possible.
  • Position will report to Emea Application Specialist