Global Services (GS) expansion journey is taking us to a next step in offering peace-of-mind outcome services’ solutions to our customers. Munters equipment is supported by an expert global service network for optimal performance. The extensive experience in process climate optimization, heat recovery and other upgrades provides optimal efficiency and performance improvements. Our aim is to help secure the customers perfect climate, maintaining the efficiency of their equipment and ensuring uninterrupted, fault-free production. 

The role is ideally suited for a dynamic Sales Engineer with a Mechanical or Electrical Engineer / Technician background who is looking for a career advancement as part of the Munters Global Services organisation.

The position will be based at our Munters office in Sydney but requires frequent travel within the assigned territory

Key Duties & Responsibilities

As a Sales Engineer your main responsibilities will be to grow the Service Sales market through developing and maintaining sound relationship with existing and potential accounts who will contribute to the profitable achievements of agreed sales targets and to develop and nurture strategic markets and key accounts.

  • Selling Munters or Munters approved products and services whilst maintaining margin management to hit or exceed yearly targets
  • Proactively approach and develop new markets and accounts
  • Prepare competitive customer quotations based on customer needs through conducting site inspections or interviewing customer
  • Establish annual sales plan for the territory
  • Promote & expand the existing Rental business
  • Log all sales activities, actions, calls and quotes in the system
  • Evaluate the success at the end of the projects from a customers and company’s perspective and submit a monthly report
  • Prearrange the parts / project requirements and or contract services and timelines needed for the service jobs with our clients
  • Support or at times purchase parts
  • Sales forecasting – accurate as possible and delivered on time
  • Maintaining good customer relationships through face to face contact and effective communication
  • Handling customer complaints
  • Evaluate and negotiate terms and conditions of sale plus payment and delivery terms
  • Initiate agreed proactive campaigns in target markets
  • Raise company profile in target markets through delivery of effective seminars
  • Quantify customer benefits in commercial terms like ROI and payback time
  • Present professional image as ‘competent’ in delivering climatic control solutions
  • Participate in professional industry groups as a means of networking

Education /Knowledge/ Skills / Ability

  • Minimum of a Diploma in Mechanical / Electrical Engineer or equivalent
  • HVAC / Building maintenance or related field experience
  • Previous experience in a Sales role
  • Very good English skills, written & spoken
  • Self-motivated and ability to work independently
  • Ready to travel frequently
  • Strong communication skills and ability to communicate with people at all levels and in a multicultural environment is an advantage
  • Flexibility in your work hours to meet customer deadlines

What we offer

Munters as a global player can offer you interesting and challenging work in a fast growing company which focuses on quality, humanity and sustainability. Together with experienced and enthusiastic colleagues you will find many opportunities for your personal development and learn how your can contribute using your strengths and skills. Part of Munters philosophy is to allow your ideas room to grow because we trust each other and we like to empower employees to make their own decisions. We look internally for talent, and we develop and support each employee in creating an individual career path, with diverse local or global training opportunities. Working life can have more than one direction, and you can create your perfect climate and be part of the Munters family.