Looking for the perfect job Climate? Come join us at Munters.

Our controllers are the #1 product in the climate control and agriculture field.

We also keep our internal atmosphere worm and familial.

If this sounds interesting, your place is with us.

What will you do?

  • Manage the teams professionally
  • Setting team’s targets and KPI’s for each quarter, and prioritization and distribution of tasks
  • Establish and develop strategic trusted advisor relationships at the highest relevant levels
  • Manage the implementation of new customers, and overall responsibility for ongoing customer health, growth, and satisfaction
  • Represent the voice of the customer and be part of the product development roadmap
  • Coordination of trainings, product installations and product maintenance as necessary
  • Synchronize the CS work with development and sales departments
  • Understand the strengths and weaknesses of our products and deliver knowledge to the development department
  • Maintain the costumer tools, such as: Zendesk or C2

Desired Skills And Experience

  • 5+ years of managerial experience of at least 5 employees
  • A team player and great communicator, comfortable working with multiple interfaces simultaneously
  • knowledge in product development: from development stages through commercial release
  • knowledge in providing technical support: able to provide consultation and application of control solutions
  • high orientation for customer service
  • Analytical mind and problem-solving attitude
  • Attention to details
  • English as mother tongue level

Advantages

  • Experience in conducted training seminars and ordination of technicians, sellers and more